refund & returns policy

Website: bybookishbabe.com

Last updated: May 31, 2026

Thank you for supporting ByBookishBabe. Please read this policy carefully before making a purchase.

Digital Products (Kindle Inserts, Canva Templates, Downloadable Guides)

All digital product sales are final.

Because digital files are delivered instantly upon purchase and cannot be "returned" in the traditional sense, we do not offer refunds for digital downloads once the file has been accessed or downloaded. This applies to all printable Kindle inserts, Canva templates, and any other digital downloads available in our shop.

Exceptions: We will gladly issue a refund or replacement in the following circumstances:

The file was corrupted or defective and cannot be opened

The file was never delivered due to a technical error on our end

You were charged twice for the same order

If you experience any of these issues, please contact us at bybookishbabe@gmail.com within 14 days of your purchase, and include your order number. We will make it right.

The Smut & Sentiment Society Membership

Membership subscriptions are managed through Substack.

You may cancel your subscription at any time through your Substack account settings

Cancellation stops future billing. We do not provide refunds for the current billing period

If you believe you were charged in error, please contact us at bybookishbabe@gmail.com and we will investigate

Sponsored Products or Gifts

Items received as press copies, gifts, or as part of brand partnerships are not subject to this refund policy as no purchase was made.

Contact

For any refund requests or purchase issues, please email bybookishbabe@gmail.com with your order number and a description of the issue. We aim to respond within 1-2 business days.